Protecting your data with transparency and care

Our privacy practices ensure your personal information is handled securely, responsibly, and with full clarity.

Table of Contents

Last updated: August 14, 2025

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with their initial letter capitalized have specific meanings under the conditions below. These definitions apply whether they appear in singular or plural form.

Definitions

  • Account: A unique account created for you to access our Service or parts of it.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of voting shares or other securities.
  • Company: (referred to as “the Company”, “We”, “Us”, or “Our”) Artrivo (PVT) Ltd, 5/3/2 Mahamegawatte Road, Maharagama, 10280.
  • Cookies: Small files placed on your device by a website, storing browsing details.
  • Country: Sri Lanka.
  • Device: Any device that can access the Service, such as a computer, phone, or tablet.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: Refers to the website.
  • Service Provider: Any entity that processes data on behalf of the Company.
  • Usage Data: Data collected automatically during Service use (e.g., time spent on pages).
  • Website: Refers to Artrivo (PVT) Ltd, accessible from https://www.artrivo.com
  • You: The individual accessing or using the Service, or the company or legal entity on whose behalf such individual accesses or uses the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include your device’s IP address, browser type and version, the pages you visit, and other diagnostic data. When you access the Service via a mobile device, we may also collect details about your mobile device and its browser.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies (like beacons and tags) to track activity and store information to improve our Service.

  • Cookies or Browser Cookies: Small files placed on your device. You can set your browser to refuse cookies, but this may affect functionality.
  • Web Beacons: Tiny files that allow us to count users or analyze website/email performance.

Cookies can be either “Persistent” (stay after closing your browser) or “Session” (deleted when you close it).

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: Enable essential website functionality and user authentication.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: Remember cookie consent preferences.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: Remember user settings (like login or language).

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage your account and registration as a user.
  • To perform contracts for products or services you’ve purchased.
  • To contact you by email, SMS, or other means about updates or service-related information.
  • To send you news, offers, and updates related to similar services (unless you opt out).
  • To respond to and manage your requests.
  • To evaluate or conduct business transfers or mergers.
  • For analytics, marketing, and improving user experience.

We may share your information with:

  • Service Providers
  • Affiliates and business partners
  • In case of mergers or acquisitions
  • With your consent

Retention and Transfer of Data

We retain Personal Data only as long as necessary for the purposes outlined here. Data may be transferred internationally and processed in locations with different data protection laws, with appropriate safeguards in place.

Delete Your Personal Data

You can request deletion of your data or manage your information via your account settings, or by contacting us directly.

Disclosure and Security

Business Transactions

If the Company undergoes a merger or sale, your data may be transferred, with notice provided beforehand.

Law Enforcement

We may disclose data as required by law or government requests.

Other Legal Requirements

  • To comply with legal obligations
  • To protect Company rights and property
  • To prevent wrongdoing or ensure safety
  • To defend against legal liability

Security

While we strive to protect your data using commercially acceptable means, no internet or storage method is 100% secure.

Children’s Privacy

Our Service is not intended for anyone under 13. We do not knowingly collect their data. If you believe your child has provided personal data, please contact us.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here, and the “Last Updated” date will be revised. We may notify you by email or a notice on our website.

Contact Us

If you have any questions about this Privacy Policy, contact us: